“Tourist Support Center”: the key to the effective work of an agent and a carefree vacation of a tourist

«Центр Поддержки Туристов»: ключ к эффективной работе агента и беззаботному отдыху туриста


The TSC “Tourist Support Center” service has been operating in Turkey for more than five years to make tourists’ holidays more comfortable and safer. The company also offers b2b services, taking off the shoulders of travel agents the lion’s share of worries about the well-being of a tourist during a trip.

Having gained extensive experience working with tourists, the company has reached a new level and invites travel retail professionals to partner: travel agents and tour operators are invited to purchase activation keys for access to the service for further transfer to their customers as an additional service or a pleasant bonus.

Thus, at a price of 500 rubles per key, TSC offers the travel agent to transfer to him a significant part of the hassle associated with ensuring the comfort of tourists during their holidays.


Clients will not distract the agent for nothing during business hours or call at an unscheduled hour. Unlike agents, the service works around the clock – 35 people who speak excellent Turkish answer tourists’ questions, which greatly facilitates communication with local departments and services, if necessary.

Thus, the agent frees up time to focus on sales, and the company increases the loyalty of tourists on its own, making the agency’s services even more attractive and providing a comfortable and safe vacation for tourists.

While in Turkey, it is easier for a tourist to call the Support Center than an agent – neither roaming nor the Internet are needed for this: it is enough to dial 444-2-103 from any local phone. Moreover, the company’s specialists have an extremely extensive knowledge base about the geography and culture of Turkey, about the peculiarities of the local mentality, and so on.


The tourist, for his part, gets access to a mobile application that identifies all nearby infrastructure facilities that may be useful: restaurants, beaches, banks and ATMs, hospitals and pharmacies, shopping malls, markets and places for shopping. He also has access to the services of a personal assistant, who can be called and texted even on the most minor issues: what is the exchange rate today, how much does public transport cost, and so on. And at the same time be sure that you will receive only the most up-to-date and verified information.

For example, a traveler can easily travel by public transport – the operators of the Support Center will tell you how best to get from point A to point B. Or, If a tourist is spoken to in Turkish on the street, in a store, hotel, pharmacy or hospital, he will have the opportunity to call the operator and a call center employee will act as an interpreter.

The key from TSC activates access not only to interesting and useful services, but also to a successful and carefree holiday in Turkey. And for agents, it will increase work efficiency.

More information can be found on our website: www.tscturk.com

All questions can be sent by e-mail contract@tscturk.com

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